Why Cybersecurity Services Have Become
A Necessity

This year, your network will most likely be breached.


And yes, it’s concerning that this is almost a guarantee. In the past, we didn’t have to assume breaches would happen. Back then, network perimeters were limited and securable. Attacks were relatively uniform and predictable. Attack volume was low enough to be stopped with heavy investment in legacy SIEM systems.


Those days are gone. The enterprise now runs on cloud, mobile, and IoT. This new landscape means that in 2020 there will be at least 50 billion connected devices. 99% of these computing devices are vulnerable to cyberattacks. The enterprise security perimeter has dissolved.


At the same time, attackers have learned to take advantage of the new, complex, and permeable enterprise network. They take advantage of your moments of peak network traffic to avoid security detection. The identity of the attackers themselves often remains unknown until it’s far too late. They have evolved fast, sophisticated, multi-channel attacks. Ultimately, they now deploy complex, unknown attack patterns.

"Why You Need Cybersecurity Services"

The result: Data breaches are increasing at an alarming rate. For the unprepared, they are now inevitable.


Unfortunately, attackers know this. They have let go of “smash and grab” approaches to cybercrime, and now focus on seeding your systems with Advanced Persistent Threats that take months to covertly find their target and inflict their harm. They will breach your systems, and be able to hide in your network as long as it takes to complete their mission. It has worked for them in the past, is working now, and they assume that it will continue to work for them in the future.


And if you hold onto legacy approaches to cybersecurity, your attackers will be right to make this assumption.

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Managed Security Services (MSS) vs. Managed Detection & Response (MDR) Services

You’ll find managed security services (MSS) and managed detection and response (MDR) services on the cybersecurity market today. But how exactly are they different? And how do you know which one to choose for your needs? Read on to find out why MSSPs struggle to defend against today’s risks, and how MDR meets
the challenge.

What Are Managed Security Services?

Because cybersecurity threats have been growing at a massive rate for years, few companies are able to internally staff a security services team. Managed security services, put simply, is an outsourced security
services team.


These teams typically identify threats, alert businesses when incursions occur, and some providers initiate the appropriate response to said threats. These services were sufficient in the early years of cybersecurity, but have fallen behind in multiple facets. This becomes apparent upon exploring businesses’ cybersecurity needs versus the services that MSSPs offer.

The Upside & Shortfalls of MSSPs

Most managed security service providers cover the services below. Largely, traditional MSSPs are failing their medium and large enterprise clients in the following critical areas for cyber defense:

"What Managed Security Service Providers (MSSPs) Offer & Where They Fall Short"
Business Need What MSSPs Do What MSSPs Don’t Do
Early detection of threats on
business assets
Managed security service providers take in your security data and send you threat alerts. An MSSP will pull your security logs and security detection alerts into their shared platform and notify you about threats if these alerts meet certain rules and reflect certain signature matches. MSSPs miss over 70% of threats because they only take in security data for threat detection. Over 70% of breaches today are not detected through traditional rules and signatures. These attacks stay hidden or evasive. But they can be detected through analytics and machine learning applied to a much larger data set than traditional security data provides. These sources include netflow, packets, proxy, user access, end point internals and application internals.
Anticipating threats before they even
reach you
MSSPs provide you with a commodity threat intelligence feed on malicious IPs, ports, URLs and file signatures. This data is machine readable and you can put them into SIEM, IPS, firewall or URL filters. These threat feeds have a high level of noise. They do not provide context for your organization. You can’t use them for anticipating threats that affect you. The right service will take both machine-readable data, and unstructured data (including blogs, news, social media), and analyze that data to determine the likely impact of each threat to your organization. The next time you read about a hack like Equifax’s, your MSSP should have quickly identified any Apache servers in your organization with similar vulnerabilities, and provide actionable mitigation steps to prevent a similar breach However, most MSSPs cannot do this for you.
Increasing fidelity in attack detection- Picking up relevant alerts that
need investigation
MSSPs apply internal rules of thumb to select which alerts they will bring to
your attention.
Medium-sized organizations can easily face thousands of alerts every day. No MSSP will have enough manpower to evaluate all your security detection alerts. And, unfortunately, MSSPs also don’t have machine-learning-based systems to automatically evaluate all your alerts in a deeper historical context, nor in a threat intelligence context or your organization’s unique IT environment. Instead, they will select which alerts to forward you based on their top-use cases. The result: A high chance a critical alert is overlooked because they didn’t meet a top-use case.
Reduce time and effort in analyzing alerts MSSPs will send you alerts when they are triggered by rule matches. You will need to investigate these alerts for any impact or relevance. Your MSSP will provide additional log information based on your requests. MSSPs can’t fully investigate and analyze your alerts. They lack the context for your environment. They don’t provide investigation tools as part of their monitoring service. In short: They cannot answer key questions about your alerts: Is there an impact? Are they benign? Are they currently indeterminate? What steps do I need to take to further determine their impact?
Swift response to contain incidents and consequent damages If you have a potential incident, MSSPs will provide additional professional services for
incident management.
Managed security service providers’ responses to incidents are often too slow to take effect. Plus, MSSPs do not provide continuous incident management services. They often can’t contain an attack that is spreading fast, nor execute a playbook for incident recovery, nor conduct root cause mitigation while working seamlessly with your internal team.

After reviewing the insufficient security responses offered by MSSPs, it’s clear that businesses require a more sophisticated, cybersecurity solution.

How MDR Services Rectify The
Shortcomings Of MSSPs

If managed security service providers are falling short, what’s the best cybersecurity option for enterprise networks? Managed detection and response services are able to fill the common shortcomings you find
with MSSPs.

"Do Managed Detection and Response (MDR) Services Provide a Better Solution?"


"MDR services assume a breach will happen, and answers the crucial question “How do we act quickly to prevent a breach from becoming catastrophic?” MDR services continuously monitor your systems to find breaches in real-time. When a breach occurs, an MDR service can quickly shift to respond in near real-time using an AI platform to perform automated containment measures—such as deploying a 50+ playbook. MDR provides a complete package of threat prevention, security detection, and effective response"


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Which services can you expect with managed detection and response? As the name might suggest, MDR both identifies and combats attacks– here at Paladion, this includes the following services:

  • Threat Anticipation
    We continuously review the global threat landscape to identify and proactively protect your systems from the most likely threats.
  • Threat Hunting
    Deploys data science and machine learning models to uncover known and unknown threats in
    your networks.
  • Security Monitoring
    Applies real-time rules to logs and security events to detect known attacks and compliance violations.
  • Incident Analysis
    Triages alerts to focus on evaluating your most relevant threats.
  • Incident Response
    Executes rapid, coordinated containment, eradication, and recovery from major incidents.
  • Breach Management
    Leverages human experts and machine learning to derive lessons from the breach, and strengthen your system against similar future attacks.

These critical services work effectively to protect businesses from all sides of cyber attacks. To understand more in-depth how we apply these services here at Paladion, we’ll dive deeper into a few specific MDR approaches.

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How MDR Prevents Breaches

What do these services really look like in an organization? These are six specific MDR approaches that we use at Paladion to avoid breaches and keep your information secure.

Discovering Threats and Vulnerabilities Faster

  • Avoid the attacks that have hit other enterprises and organizations. Every day, we see news about a specific security threat that has already claimed multiple victims. When the initial attack has succeeded, attackers typically repeat it against other targets across industries and geographies. Failure to learn about and act on these incidents can leave you vulnerable.
    Yet do you really have the time to keep track of all security attacks globally, learn from them, and apply those lessons in your own network in the form of detection rules or response methods? The right MDR service can do all of that for you. At Paladion, our MDR service scans evolving threats as they happen, picks out the most relevant threats to your IT systems, and details the specific actions for your environment. This tailored threat anticipation goes far beyond traditional passive threat intelligence feeds available elsewhere in the industry.
  • Detect hidden or unknown threats that were missed in basic monitoring.Traditional security monitoring is rule-based, but attackers today can bypass those rules by using new techniques. Security analytics and machine learning are the new methods to detect these advanced attacks. With an MDR service, you can benefit from enhanced security without the complexity of deploying your own big data analytical platform or hiring data scientists. Our threat-hunting service for your cybersecurity detects unusual machine behavior, malicious processes and files, insider threats and abnormal user behavior, suspicious data exfiltration, and unusual application transactions, to alert you to possible attacks as soon as they start.

Rapid Assessment of Attacks for Better Responses

If a security incident is in progress, you need to know immediately the extent and severity, to take
appropriate action.

  • Monitor attack campaigns instead of chasing individual alerts. Traditional managed security services only provide visibility of point-in-time threats. You receive notifications as these threat events occur in your systems and network, but this may result in chasing many irrelevant alerts. Sophisticated attacks today often happen over longer periods using multiple stages of a cyber kill chain. These campaigns can therefore go undetected in the deluge of daily alerts you receive. Our MDR service uncovers connections between alerts over the longer term using analytics to detect campaigns and reveal entire cyber kill chains. You can then mitigate relevant threats with visibility of the entire attack.
  • Quickly investigate the impact of the threats. Traditional security monitoring systems send you alerts based only on rules and signatures. You must then investigate them to determine their relevance and the threat it poses to your environment. This not only eats up your time, but can be a very slow process to assess the overall impact. Today’s fast-paced attacks can cause significant damage in the time it takes for investigation. At Paladion, we have designed a system that speeds up investigation on high severity threats, so that you can know rapidly whether they are relevant and how much damage they have caused. Action can then be immediately taken before the breach progresses.

Containment and Response to Threats

Rapid action helps limit attack impact, while proactive management ensures your organization will no longer be vulnerable to the same attack in the future.

  • Contain incidents at machine speed. If a breach in progress is discovered, urgent actions required
    may include:
    • changing configurations in firewalls or routers to block access
    • removing user accounts
    • killing a process or deleting files
    • applying virtual patches via intrusion prevention systems (IPS) and web application firewalls (WAF).
    MDR service automates these activities through an orchestration platform for immediate containment
    of breaches.
  • Eradicate root causes beyond any immediate threat. Apart from immediate containment, an effective incident management process involves three other critical steps: remediation; recovery; and lessons learnt. We create clear playbooks for these steps for the different incidents affecting your organization. These playbooks can be executed through collaborative workflows in our MDR service platform involving your team and our expert responders.

These comprehensive approaches provide a business with coverage before, during, and after cybersecurity breaches. Even once the value of MDR services becomes apparent, it can feel daunting to adopt a new security initiative. How can you make MDR work for your business?

Making MDR Work for Your Organization

The transition to MDR-led security services comes with certain challenges. Many of these come from contending with stringent new privacy and data protection regulations (such as GDPR) and selecting the right
cybersecurity provider.


The MDR service provider market can appear confusing, as traditional MSSPs attempt to adopt MDR-like services (or to simply adopt MDR branding without fundamentally changing their service offerings). However, it’s imperative to cut through this confusion. Select an MDR-first provider who has dedicated years of investment in anomaly investigation, forensic capabilities, and response playbooks.

"Making MDR Work for Your Organization"

Challenging or not, MDR adoption is no longer optional. The average cost of a single data breach will exceed $150 million this year. Will you be one of these statistics? Or will you protect yourself with MDR?

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You'd be surprised how effective it can be to just include a warm, smiling photograph of yourself. Or maybe you wouldn't be so surprised. Maybe you just don't surprise easily. Or maybe you're just incredibly wise. Yes. That must be it. Wise and warmly smiling. What a winning combination.
Shawn Bristow

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